We have been a leading provider of continuing education for the past 15 years. Our study materials have evolved from book based courses to interactive online PDH taken directly from our website including live interactive webinars.

Per our agreement with the various state Engineering boards, we keep a record of all certificates issued for a period of five years. You may call 1-800-545-7601 for a replacement. If you have completed the examination online and printed the certificate from our website, you may log back into your account and print a duplicate certificate of completion at any time.

CPEcredit.com uses the current industry standard of 128 bit encryption to ensure that your personal and credit information is safe. We have teamed up with Authorize.net to ensure that your payment is always 100% secure and safe. Authorize.net has been a leading provider of Internet Protocol (IP) based payment gateway services since 1996.

No, only one discount code can be applied per order.

Privacy Policy
 
• Introduction. As used in this Privacy Policy, “we,” “our” or “us” means PDHDirect.com and “you,” means you, the user of this website. We receive and store any information you enter on our website or provide to us in any other manner. We are committed to respecting the privacy of visitors to our website. This Privacy Policy lets you know how your personal information is processed and used, and explains some of the steps we have taken to protect your privacy.
 
• Registration. During registration you will be asked to provide contact information, such as your name, company name, address, telephone number, facsimile number, and email address. Once registered, you will be assigned or may be given the opportunity to create a password which, together with your email address, may be used to access our website. As part of creating your registration, you may also be requested to provide questions and/or secret answers which we use to help verify your identity and assist in resetting your password. You will also be given the option as to whether or not you want to receive email from us. Out of respect for your privacy, we present the option not to receive these types of communications. Please see the “Opportunity to Opt Out” section of this Privacy Policy.
 
• Product Purchases. If you purchase a product from us, we request certain personal information from you. You must provide contact information (such as your name, company name, telephone number, facsimile number, email address, billing and shipping address) and financial information such as credit card issuer, credit card number, expiration date, and card verification code. We use this information for billing and credit card payment processing purposes and to fill your orders. This financial information may be stored on the server of our third-party PCI DSS complaint merchant provider (Authorize.net) in order to facilitate future orders and cancellations. If we have trouble processing an order or credit card payment, we will use this information to contact you. We also keep a record of your purchases. We will disclose your personal information to third parties to charge your credit card, fill your order, deliver your order, provide products and services, provide classes such as seminars and teleconferences, and provide customer service. We will occasionally send you information on products, special deals, special events, and promotions. Out of respect for your privacy, we present the option not to receive these types of communications. Please see the “Opportunity to Opt Out” section of this Privacy Policy.
 
• Privacy of Personal Information. By “personal information” we mean any information that may be used to identify an individual. Personal information collected through our website is used by us to process and manage registrations, to process and deliver product purchases, to process credit card and payment information, to provide classes such as seminars and teleconferences, to provide customer service, to announce contest winners and award prizes, to operate and improve our website, and to track website usage policies and statistics. We also use your personal information to communicate with you. For instance, when you register on this website, or provide us with contact information in connection with purchases from this website, we may use your personal information to send you an email or text message regarding your registration, product or service order, product renewal, and shipping information. We also use personal information to inform you of significant changes to this Privacy Policy. We may collect information about your visit, including the pages you view, the links you click and other actions taken in connection with your use of our website. We may also collect certain standard information that your browser sends to every website you visit, such as your Internet address, browser type and language, access times and referring website address. We may use customized links or similar technologies in the newsletters or promotional e-mail you receive from us to determine whether the newsletter or e-mail has been opened and which links you clicked, in order to provide you more focused e-mail communications, customized content or other information. We hire or are affiliated with other companies who provide services on our behalf, such as handling the processing and delivery of mailings, hosting this website, delivery of content and services provided by this website, processing and delivery of orders for products through this website, providing classes such as seminars or teleconferences ordered through this website, processing credit card charges and payments, and performing statistical analysis. These companies will be permitted to obtain only the personal information they need to deliver the products or the services. They are required to maintain the confidentiality of your personal information. We may combine, in a non-identifiable format, the information you provide with the information of other users to create aggregated data. We plan to analyze data of an aggregate nature mainly to track group trends. We do not link aggregate user data with personal information, so aggregate data cannot be used to contact or identify you. Anonymous aggregated data may be provided to other companies we do business with for statistical purposes, and to track group trends. We may access and/or disclose your personal information if we believe such action is necessary to comply with the law or legal process, protect and defend our rights or property (e.g., to enforce the Terms of Use), or act in urgent circumstances to protect the personal safety of users of our website or members of the general public. You may have the ability to view or edit your personal information online. In order to help prevent your personal information from being viewed by others, you will be required to sign in with your password. You are responsible for protecting the security of your password. Personal information will not be posted or published by us, and except as specified in this Privacy Policy, it will not be provided to third-party providers without your consent. We will not sell, lease or rent our e-mail user or customer lists to third parties.

Notice Regarding Receiving Text Messages
By providing us with your telephone number (including a mobile telephone number) you consent to receiving calls and/or text ("SMS") messages from us or our service providers at that number, including those made by use of an automatic telephone dialing system ("ATDS"), for our everyday business purposes (including notices regarding your account or account activity, identity verification, or to prevent fraud). Please review our Privacy Policy for more information.
Standard text messaging rates may apply based on your plan with your mobile phone carrier.

 
• Collection and Use of Children’s Personal Information. We are committed to protecting the privacy of children. Our website is intended for general audiences and we do not knowingly collect any personal information from children under the age of 18. We do not sell products for purchase by children below the age of 18. Children under the age of 18 may not use this website with or without parental supervision. When our website collects age information, and users identify themselves as under age 18, the website will block those users from providing personal information, registering as users or purchasing product from this website.
 
• Security. We are committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure including the encrypting data using Secure Sockets Layer (SSL) technology, high security grade, 128-bit SSL server certificates or other encryption technologies; firewalls; proxy servers; password management and authentication; implementing policies, procedures, and security measures designed to prevent, detect, contain, and correct security violations; implementing procedures for guarding against, detecting, and reporting malicious software; limiting physical access to electronic information systems, and restricting access to authorized users.
 
• Use of Cookies. Our website uses “cookies.” A cookie is a small text file that is placed on your hard disk by our web page server. Cookies contain information that can later be read by us. None of the information we gather in this way can be used to identify any individual who visits the website. We use cookies to monitor the use of our website, to gather non-personal information about users, to store your preferences and other information on your computer in order to save you time by eliminating the need to repeatedly enter the same information, and, possibly, to display personalized content on your later visits to our website. This information may also be used for statistical research to tailor content to usage patterns.
 
• Use of Web Beacons. Our web pages may contain electronic images known as “web beacons,” sometimes called single-pixel gifs, that may be used to assist in delivering cookies on our website and allow us to count users who have visited those pages. We may also include web beacons in promotional e-mail messages or our newsletters in order to determine whether messages have been opened and acted upon. We may also employ web beacons from third parties in order to help us compile aggregated statistics and determine the effectiveness of our delivery. We prohibit web beacons on our website from being used by third parties to collect or access your personal information.
• Links to Other Sites. This Privacy Policy applies only to information collected by this website. This website may contain links to other sites that are not owned or controlled by us. We are not responsible for the privacy practices of those other sites. When you leave our website you should read the privacy statements of each website that collects personal information.
 
• Changes to This Privacy Statement. We reserve the right from time to time to change, modify or supplement this Privacy Policy in whole or in part. We encourage you to periodically review our Privacy Policy to be informed of how we are protecting your personal information. The most current version of our Privacy Policy can be viewed by clicking on the “Privacy Policy” hypertext link located at the bottom of the home page on this website. When we post changes to this Privacy Policy, we will revise the “updated” date at the top of this Privacy Policy, but will not provide any other notice to you. However, if there are material changes to this statement or in how we will use your personal information, we will notify you either by prominently posting a notice of such changes prior to implementing the change or, if we have your email address, by directly sending you an email notification. Your continued access or use of this website constitutes acceptance by you of any changes.
 
• Legal Disclaimer We reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website. This includes exchanging information for fraud prevention and reduction of credit risk.
 
• Copyright; Trademarks. All content on this website is copyrighted by us or protected by trademark, and it cannot be distributed or used for commercial purposes. Your use and distribution of all content on this website is governed by the Terms of Use which is located at the bottom of the homepage of this website.
 
• Opportunity to Opt Out. We provide you the opportunity to “opt-out” of having your personal information used for certain purposes when we ask for this information. For example, if you purchase a product but do not wish to receive any additional promotional material from us, you can indicate your preference to us. If you no longer wish to receive communications from us, you may opt-out of receiving them by following the instructions included in each communication or by emailing us from the Contact Us page on PDHDirect.com.
 
• Contact Us. If you have any questions or suggestions regarding our Privacy Policy, please contact us at PDHDirect.com.
 

Terms of Use
 

• Acceptance of Terms of Use. As used in these Terms of Use “we,” “our” or “us” means PDHDirect.com, and “you” means you, the user of this website. By using this website you agree to the following Terms of Use, which constitutes a legally binding agreement between you and PDHDirect.com. If you do not agree to these Terms of Use, do not use this website. By accessing, browsing and/or using this website, you acknowledge that you have read and understand these Terms of Use and agree to comply with and be bound by these Terms of Use. We reserve the right at any time and, from time to time, to modify these Terms of Use without notice to you. If we make any such changes, we will post the revised Terms of Use to this website, and will indicate the date the revised Terms of Use were published, but will not provide any other notice to you. The most current version of the Terms of Use can be viewed by clicking on the “Terms of Use” link located at the bottom of the home page on this website. Your continued access or use of this website constitutes acceptance by you of these changes.  

• All products come with a 90 day return policy. If you have not used the product for continuing education credit and you wish to return the product simply call 800-545-7601 for a 100% refund.

• If you have purchased an Online Course it is available immediately after purchase. All other orders are shipped no sooner than the next business day (subject to product availability). Orders placed on Friday will ship no sooner than the following Monday. (subject to product availability)

• Use. Subject to these terms and conditions, you may use this website, and the information made available on this website, for informational, noncommercial and personal use only. You may not use this website for any unlawful purpose. You agree not to disrupt, place unreasonable burdens or excessive loads on, or otherwise interfere with the normal operation of this website or another user’s use and enjoyment of this website.

• Intellectual Property. The information and other content of this website is licensed or owned by PDHDirect.com and is protected by trademark and copyright under United States and foreign laws. This website may contain other proprietary notices and copyright information, the terms of which must be observed. You may not use any information or other material on this website, including content and graphic images, in any manner that infringes any copyright, trademark or other proprietary right of any person. You may not reproduce, copy, sell, modify, display or make derivative works or translations of any information or other content made available on this website. You have no right to distribute any information or other content made available on this website. Subject to these Terms of Use and provided that you have paid the applicable fees, PDHDirect.com grants you a personal, non-exclusive, non-transferable, limited license to access and to use the course(s) purchased for the applicable time periods (for example, for a one year period for the PDH Library that starts on the date that you pay for the PDH Library). Any use of the information and other content of this website not expressly permitted by these Terms of Use may violate copyright, trademark, and other laws.

• Password. You will be given the opportunity to create an account by providing us with certain information such as your email address, and you will choose or be given a non-transferable password to be used in conjunction with your email address to access features and products on this website. You are responsible for maintaining the confidentiality and security of your password. If you suspect that your password is not secure due to unauthorized access, disclosure or use, you must promptly notify us and obtain a new password. You are responsible for all use of the website using your email address and password. You may not access or use any other user’s account at any time without permission of the accountholder.

• Trial Hours. We provide you with the opportunity to earn three (3) hours of PDH credits from our PDH Library at no charge if you are a new user of our site who has never purchased PDH credits from PDHDirect.com. If you sign up to take the three (3) hours and you do not want to purchase any additional PDH credits from us, you understand that you must affirmatively cancel your account through your online account located at PDHDirect.com. If you take more than three (3) hours of PDH credits from our PDH Library, you will be billed the annual fee for the PDH Library, which allows you to access certain courses for one year. As set forth herein, the PDH Library automatically renews annually unless you affirmatively cancel the service. You should call 1-800-545-7601, if you have any questions or if you need our assistance in this regard. 

• Policy on Webinars. Some webinars or self-study programs may be excluded from the PDH Library Gold and PDH Library Silver program. Registrations for each webinar will be taken up to the start of the Webinar. PDHDirect.com reserves the right to substitute speakers in the case of instructor illness. In the event that PDHDirect.com must cancel a webinar, The registration fee for that individual webinar will be refunded in full. We will also reschedule the webinar, so attendees don't miss out on that particular course. If you have purchased under the PDH Library Platinum or Gold program, you may sign up again after the new webinar date is released.
•  

• Automatic Renewal PDH Library. Your PDH Library subscription will automatically renew on the last day of your current subscription period. This ensures that your access remains uninterrupted. The renewal will be at the same price as your existing subscription, ensuring that you enjoy the same value and service without any increase in cost for the renewed term. Please be aware that we do not offer refunds for any unused portion of your subscription term. Our aim is to provide you with continuous access to our services throughout the duration of your subscription, and the auto-renewal feature is designed to support this goal. Your subscription will continue to renew automatically at the end of each term. If you decide not to renew your subscription, you have the option to cancel the auto-renewal at any time before the last day of your current subscription period. To cancel, simply contact our customer service team, and we will assist you with the process. To ensure a seamless renewal process, please make sure your account and payment information are up to date. This will help avoid any disruption in your access to our services

• Marketing Inquiry. Anyone using this website to inquire about goods or services or signing up for free PDH hours offered by CPE Solutions, LLC gives consent to receive marketing calls or texts to the telephone number they provide by, or on behalf of, CPE Solutions, LLC and its authorized partners.

• Returns/Cancellation. All products come with a ninety (90) day return policy. You should call 1-800-545-7601 if for any reason you want to cancel or return a product.

• Use of the Internet or other Electronic Media. Your use of this website and its contents is at your own risk. You understand that transmission of data or information (including communications by e-mail) over the Internet or other publicly accessible networks is not secure, and is subject to possible loss, interception or alteration while in transit. We do not assume any liability or obligation for any disclosure or interception of information or loss, damage or injury that you may incur as a result of any transmissions over the Internet or other publicly accessible networks in connection with your use of this website. This website is based in the United States. We do not represent or warrant that the content of this website is appropriate or available for use in all locations. Access to or downloading of the content of this website may not be legal in certain foreign countries. If you access this website from a foreign country, you are responsible for complying with the laws of the foreign jurisdiction.

• Links. This website may contain links to other websites. We make no representation or warranty in relation to any other website you might access through this website. When you use a link to access another website, please understand that it is independent from us, and that we have no control over the content on that website. A link to another website does not mean that we endorse or accept any responsibility for the content, use or otherwise of that website.

• Privacy and Protection of Personal Information. See, the “Privacy Policy” located in the FAQs at the bottom of the home page for this website relating to the collection and use of personal information. The Privacy Policy as in effect from time to time is incorporated by reference into and made a part of these Terms of Use.

• Submission of Materials. You may be given the opportunity to submit suggestions, ideas, comments, and other information. In connection with any such submission, you warrant that you own or otherwise control all rights to that submission and that the use of that submission by PDHDirect.com or its affiliates, will not misappropriate, infringe upon or violate the intellectual or industrial property rights of any person. Further, you grant PDHDirect.com, or its affiliates, and their respective assigns, a nonexclusive, royalty-fee, perpetual, irrevocable right and license, with the right of sublicense, to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world and in any media. You grant PDHDirect.com the right to publish the name that you submit in connection with any submission.

• Reservation of Rights All rights not expressly granted by these Terms of Use are reserved to PDHDirect.com. We reserve the right at all times to refuse service, terminate accounts, change or discontinue the courses, cancel orders, and to terminate your access to the website, without notice, for any reason whatsoever. Further, we reserve the right at any time and from time to time to modify this website, its features and functionality, in whole or in part without notice to you. We will not be liable to you or any third party for any modification, suspension, or termination of access to this website, or loss of related information.

• Notice of Claimed Infringement. Notices of claimed infringement pursuant to the Digital Millennium Copyright Act, Title 17, United States Code, §512, should be sent to the following designated agent: PDHDirect.com1911 N. Highway 301, Suite 140 Tampa, Florida 33619 Telephone Number: 1-800-545-7601

• Notice to United States Government Users. This website and its contents and any information downloaded from this website are provided with “Restricted Rights” applicable to private and public licenses alike. Without limiting the foregoing, use, duplication, or disclosure by the United States Government is subject to restrictions as set forth in this Agreement and as provided in Federal Acquisition Regulation §§52.227-19, and 52.227-14, §227.7202 of the Defense Federal Acquisition Regulation Supplement, and other applicable provisions of the Federal Acquisition Regulations.

• Limitation of Liability and Disclaimer. USE OF THIS WEBSITE IS AT YOUR OWN RISK. THIS WEBSITE IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EXCEPT AS EXPRESSLY SET FORTH IN THESE TERMS OF USE. THE ENTIRE RISK ARISING OUT OF YOUR USE OR PERFORMANCE OF THIS WEBSITE REMAINS WITH YOU. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES AND CONDITIONS, WHETHER EXPRESS, IMPLIED OR STATUTORY RELATING TO THIS WEBSITE, AND THE INFORMATION AVAILABLE ON OR THROUGH THIS WEBSITE, INCLUDING ALL WARRANTIES AND CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, LACK OF VIRUSES, AND NON-INFRINGEMENT OR ARISING OUT OF ANY COURSE OF DEALING OR USAGE OF TRADE OR BY COURSE OF PERFORMANCE. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE ARE NOT LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, COLLATERAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, WHETHER IN AN ACTION OF CONTRACT, EQUITY, STATUTORY OR STRICT LIABILITY, TORT (INCLUDING NEGLIGENCE) OR OTHER THEORY OF LIABILITY (INCLUDING BREACH OF WARRANTY), INCURRED BY YOU OR ANY OTHER PERSON ARISING OUT OF OR IN ANY WAY CONNECTED WITH OR RELATING TO THE USE OR PERFORMANCE OF THIS WEBSITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES INCLUDING LIABILITY TO THIRD PARTIES OR ARISING FROM ANY FAILURE TO MEET ANY DUTY, INCLUDING ANY DUTY OF GOOD FAITH OR TO EXERCISE COMMERCIALLY REASONABLE CARE OR ARISING OUT OF ANY COURSE OF DEALING OR USAGE OF TRADE OR BY COURSE OF PERFORMANCE. THE LIMITATIONS AND EXCLUSIONS SET FORTH ABOVE APPLY NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY REMEDY OR ANY BREACH OR DEFAULT BY US. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. To the maximum extent permitted by law, you agree that you will not bring, request, join or participate in a class action as to any claim, demand, suit or cause of action you may have against PDHDirect.com, and you waive and relinquish any right which you may now or in the future have to bring, request, join or participate in any lawsuit or other proceeding on a class action or consolidated basis or to participate as a representative or member of any class of claimants pertaining to any claim, demand, suit or cause of action relating to this Terms of Use, your use of this website or your purchase of any product or service through this website. This provision does not constitute a waiver of any of your rights and remedies to pursue a claim individually, and not on a class action or consolidated basis or as a representative or member of any class of claimants.

• Governing Law. Florida law governs any action or proceeding relating to these Terms of Use, and your use of the website. Choice of law rules of any jurisdiction and the United Nations Convention on Contracts for the International Sale of Goods will not apply to any dispute under these Terms of Use. You and PDHDirect.com agree to submit to the personal and exclusive jurisdiction of the courts located within the County of Hillsborough, State of Florida, U.S.A. © 2009 PDHDirect.com

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Mozilla Firefox (1.0 final release and earlier)
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Netscape 7.1/Mozilla 5.0
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Microsoft Internet Explorer 6.0+
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Microsoft Internet Explorer 5.x
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Microsoft Internet Explorer 4.x
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This error occurs when using an American Express card. When filling out your payment information you are asked for the “3 or 4 Digit Code after Card # on Back of Card”. If you are using an American Express card you must enter the 4 digits on the upper right on the front of the card, not the 3 digits on the back. If you are still having trouble competing your order please call our sales department at 1-800-545-7601 and one of our sales representatives will happy to assist you with your order.

If at any time you need to update your personal information you may do it directly from your online account. Simply log into your account and from your account screen click on Update Account, from there you may update any and all information.

You need to update your web browser to the most current version in order to use an encrypted connection to our website. Some of the older browsers do not have this feature.

Please copy and past the following link into your address bar to view system requirements and test your system compatibility with GoToWebinar - https://support.logmeininc.com/gotowebinar/help/system-requirements-for-attendees-g2w010003#Check

As a rule our courses are updated a minimum of once per year. However, many courses are updated more frequently due to the frequent changes in accounting rules and tax laws.

Many of our courses can be accessed directly from our website. Any course with the “online study” icon is available online only and will be accessible moments after purchase.

All of our online courses give you the flexibility to both access our course online from any computer in the world as well as give you the option to download your courses so that you may access it even when the Internet is not available. You must log in to complete your exam and receive you certificate of completion.

All of our Online Study courses will issue a certificate of completion once you have passed the online final exam with a score of *70% or better. For courses with textbook and final exam you will be given an answer sheet that must be filled out and faxed into our grading department at 813-662-3563. Our grading department will grade your exam and fax back a certificate of completion in 24 to 48 hours.


*Some states have different percentage requirements and will be graded accordingly.

Yes you may save your progress at anytime while taking your exam and return at any time to complete it. There is a save button at the top and bottom of the test. The save feature is not automatic and must be done manually. Please be sure to click the save button before leaving your exam or your answers will be lost.

Yes, if for some reason you do not meet the minimum passing grade for an exam you may hit the back button on your Internet browser and it will take you back to the questions and you will be able to review you test and submit it again.

All of our online courses are identified by our “Online Study” Icon. These courses are available immediately after purchase and are accessible from your account section on www.pdhdirect.com.

All of our courses online or otherwise come with a single user license and are not transferable once hours have been awarded. At the time of purchase you may add additional quantities of an item to your shopping cart and this will allow you to add users once you log into your account.
If you would like to add additional users to your product you have already purchased you may do so by calling 1-800-545-7601 and one of our sales representatives will be glad to assist you.

All orders must include complete shipping information for verification purposes. This is to ensure against fraudulent charges and for the protection of our customers.

With the purchase of our online courses you may print out the text for studying purposes when a computer is not available. The final exam may also be printed out for study purposes but must be completed online to receive your certificate of completion.

Yes, when you purchase an online course you may access it from any computer that has internet access. So if you were to purchase your online course from work, you would then also be able to access your courses from home as well.

We suggest for best performance, to use Internet Explorer. Although, our website and courses can be used on any web browser of your choice

Once you have logged in click on the package/course link you will see multiple listings of the course/package, click on add user and put in the persons email address this will be their log in. if they have an account already you are finished, if not you will need to input their information and assign them whatever password you want You would do this for each course or package for each user.

Our 100% money back guarantee allows you to review any course, risk-free, for 90 days. If you are not completely satisfied, simply return the course for a full refund!

It is possible that your email provider has inadvertently delivered the registration link email from [email protected] to your spam/junk folder. Please check and if you don't see it located there, contact customer service.

We also suggest that you whitelist the email address: [email protected] so this doesnt happen in the future. If you need help on how to do this with your email provider, please visit this link below. 

https://clean.email/blog/email-security/how-to-whitelist-an-email